Customer Service
When a car is in the workshop for service or repair, a SMS is sent to the customer once the car is ready for pick-up. The foreman notifying the system that the work on the car is complete, triggers that the SMS is send (and that an invoice is created).

Quotes for special repair work are also sent as SMS. The price is send to the customer who is given the option to reply and confirm acceptance. The dialog is logged on the iSeries minimizing the risk for unfortunate misunderstandings.

Integration to the ERP system
A haulage contractor must wait until a signed delivery note is in hand before producing an invoice. But sheer physical distance can often delay things.

With SMS Communicator the process is speeded up significantly.
The driver sends an SMS with the Order Number to the data center immediately after the delivery of the goods has been signed for. Order Numbers received via SMS Communicator are passed to the financial application for automatic processing, and an invoice is created.

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Our software is especially developed for the IBM hardware platforms; AS/400, iSeries, i5, System i and Power Systems.

The supported operating systems are; OS/400, i5/OS and IBM i.